Why is the dough hook chipping?
Baker07
11/9/2019
I really like this appliance but upon taking the dough hook off the machine today, I saw it was chipped, so clearly some coating is now in the bread dough I made. I'm very surprised (and disappointed) that this happened, given the price point of this machine. Not a happy customer.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Snap crackle pop- first time using it
Vapor247
10/29/2019
I purchased the artisan mixer for my wife in June 2019. She has used the other attachments with no issue, but this weekend the hook snapped into two pieces after just a few minutes of use while mixing bread dough.
Quite disappointed that this attachment was not able to do what it was made to do!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Unacceptable
ELMS33
9/7/2019
My coated dough hook chipped it's coating into my dough! It's not recommended to eat now. I would NOT recommend this particular dough hook
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Le crochet s'effrite
Florent
9/4/2019
Nous avons acheté ce crochet mais la peinture blanche s'effrite dans nos pates a chaque fois...
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Dough hook broke into two pieces
Melly641
4/19/2019
I really love my kitchenAid mixer but this morning when I was making a batch of sguti Easter bread my dough hook broke into two pieces. I am not impressed as upon research it seems it happens quite often! I stepped up and purchased a KitchenAid mixer and didn't expect to have to replace the tools!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Hook broke in to two pieces
malki
4/17/2019
I recently started using the hook , it was working fine but last night I heard a weird noise while making dough and notice it broke in to two pieces. Now the top part stuck on the mixer and not able to take it off with broken end
Originally posted on Kitchenaid.com
No, I do not recommend this product
Coating chips- bad quality
Sad Baker
3/31/2019
The stand mixer is great however the dough hooks are bad quality. The coating chips. This is the third time needing to purchase the replacement hook in less than 2 years.Very disappointed.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Solve the problem!
Lakra1
3/14/2019
Love your products, but in this case you completely fail.
It is not for discussion that your coating is not sufficiently durable. All your answers to the users are that they just have to write to you for an additional talk.
I am considering going to a skilled blacksmith and getting a high quality stainless steel dough hook. It will of course have a relatively high cost price and probably and even offend your copyright, but I want the great satisfaction of having a dough hook that will last the lifetime of your product. Because it is almost indestructible, which was why I originally bought my Kitchen Aid.
Now you've got the idea, I'm going to start soon ...
Originally posted on Kitchenaid.com
Yes, I recommend this product
Chipped hook
AliceT
2/3/2019
I got this few years ago & only used it for few times for the bread preparation. I noticed the paint in my dough & realized it coming from the hook. I was shocked & had to discarded my dough. I called the kitchenAid customer service & this has been out of warranty & I need to buy a replacement. After reading other reviews, I hesitate to order a new one. It's very disappointing because the mixer is a great product. Unfortunately it has poor accessories.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Dough hook
DaxP
1/23/2019
Never used my dough hook until recently and attachment didn't seem to fit. Contacted customer service and they will not replace dough hook because of the one year warranty policy although it was not properly made.. I shouldn't have to force the hook on to mixer or
purchase a new one.. Customer service sucks
Originally posted on Kitchenaid.com
No, I do not recommend this product
Great till it chips
Gela848
1/19/2019
This dough hooked worked great until today. After finishing kneading some dough, I took the hook off to find that it had chipped, into my dough. Can't imagine that a hook chipping into my dough is safe to use. Upon reading reviews, it appears that this is a common flaw.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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It broke down in 2 pieces
Celine27
1/11/2019
This is the original C-Dough Hook and it broke down in two while making bread. Pretty disappointed right now.
model number is 4KSM90GN
serial number is WJ2717301
Originally posted on Kitchenaid.com
No, I do not recommend this product
Terrible quality. Lasted only 1 year
Gidon
12/6/2018
Really disappointed of the poor quality of this product! The dough hook started peeling after 1-2 years. I got a replacement and made sure to always hand-wash it but the result was the same. After ~ 12 months I have a piece with peeling coating.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Failed quality control
lexa1980
11/21/2018
I read more and more reviews about this problem and can only confirm the problem: the coating comes off the dough hook. This was just the second time that it happens to me. And it is clearly a production fail. The drying time for coatings is really important and has not been enough in this case. There should be a recall of these hooks! Incredible
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Chipped
EliQC
11/13/2018
I LOVE my Kitchen Aid stand mixer and use it almost every day. It's well worth the money. I came to this webpage to look for a stainless steel hook... and find out that we all have the same problem. I am surprised that such a high quality company isn't able to provide high quality parts. Me too, I find parts of my hook's coating in my pasta dough... pretty disgusting.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Coating on dough hook chipping off
RobbieB
10/29/2018
After four uses, the coating is chipping off the dough hook. I see in the reviews this problem and potential health concern goes back at least 2 years. I am surprised that KitchenAid has not taken steps to correct this issue.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Shaft Snapped off base
BeginnerBreadMaker
10/27/2018
I've had mine for years but never used it until a year ago, the shaft broke off the attaching base. Worked great until yesterday. I'd like to continue using my Kitchen Aid mixer for bread but I don't want to buy the same item. Anyone know of a better replacement for model # KSM90
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Pieces in my Dough
DiannaB
9/16/2018
I am on my second dough hook. I called kitchenaid and they picked out the one I would need. Inside metal comes out too. Lady told me on my first one not made to use higher speed on so I replaced it. Now the 2nd one won't even go on the shaft or it gets stuck on it. More chips in my dough. I am still looking for one but doing ok using my other attachment for dough so far.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Bad dough hook
Sun_red
9/1/2018
I bought the KSM75 Mixer 1.5 yrs ago and barely used the dough hook. Now it not only is chipping it stopped attaching to the fead.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Paint in food = MAJOR health concerns
MargaritaB
7/29/2018
Seriously Kitchenaid? Clearly, you could care less about carcinogenics being released by your products into your customer's food. I have had my mixer for over a decade. The first hook that came with my mixer was unusable due to all the paint that would come off in my dough. After being tired of hand kneading doughs I purchased a new dough hook, figuring that 10+ years later, I would not have the same issue. WRONG!! After two uses paint chipped off into my dough. The hook was washed in cold water, no dishwasher.
Can someone that actually gives a hoot look at the reviews from your own website about this issue? Or will it take someone getting cancer and tracing it back to you to make a change? Utterly deplrorable Kithenaid! As for me, I'm done. I am buying a Cuisinart.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Coating peels easily
grav
6/26/2018
Into my third hook with and it has already started peeling. Need a stainless steel option.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Paint chipping
Bagendek
4/1/2018
Like so many others, the paint is flaking off in to my dough. Would really like an alternative as it looks like if I buy a new one I'll have the same problem.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Not good!!
Emily Lin
2/24/2018
Unhappy with this dough hook, paint chips off after I cleaned the thing with hot water. Bad product!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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low quality material
amirz
2/14/2018
I think Kitchenaid does good profit out of these hooks, it chips off (this is my 2nd hook) and since i have the mixer i have to but a replacement all the time.. just waiting for this mixer to die to buy a kenwood
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Paint chips
Mechtild
2/7/2018
I use the dough hook almost every other day to bake bread. I am on my 4th hook and the paint chipped on all of them. As I am reading these reviews I am not the only one. If it is a known problem why can't there be a version that doesn't chip the paint? The hooks are not cheap and if I have the need to replace them every few months it might be worth to look into another company's mixer.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Paint chipped off on the 1st use!
qincoelho
2/1/2018
I have just received my mixer and one the second use the paint already got chipped off! Frustrating
Originally posted on Kitchenaid.com
No, I do not recommend this product
Chipped paint on first use!!!
Mstone23
1/25/2018
I just received this mixer for my birthday. Used the dough hook for the first time and the paint chipped off into my dough!!!! Seems Kitchenaid has started to cheapen the quality of their products. Very disappointed!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Need a Steel Dough Hook
David13
1/20/2018
The enamel on my dough hook keeps chipping into the dough... Isn't there a steel version available?
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Coating chipped off, ended in my dough
MMar
12/4/2017
Came to this page to buy a replacement hook, but was surprised by the reviews, since it looks like we all are having the same problem. After 2 years of use, while the Kithenaid is performing flawlessly, the dough hook is chipped and losing paint. I found out after I bit into a relatively large piece in my pasta. Not fun, and likely not something you want to eat or serve to guests. Attachments shouldn't be disposable items, and should be designed to last as long as the mixer. I find it incredible that a stainless steel version can't be made, even if at a premium price.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Chips and peels right into the dough.
trefoil
10/13/2017
The original dough hook that came with my mixer chipped and peeled. I replaced it less than two years ago, and again, the coating is peeling and chipping. This is not a result of putting it in a dishwasher, as I don't have one. When i called, i was advised that it is only covered by warranty for only one year, making the dough hook disposable. It is clear from the US site that this is an ongoing problem, and needs to be corrected, either by fixing the coating, or by offering a non-coated variety. It does not appear that KitchenAid is interested in doing this to keep customers. I intend to replace my mixer with a more powerful model, and this is making me reconsider my intention to get another KitchenAid.
Also, having to pay $9 in shipping on a $19 item is just a kick in the teeth when i'm replacing a defective product.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Dough hook leaves significant black/grey residue on dough
6/16/2017
This dough hook leaves an awful grey residue on all of my doughs. I have wasted so much money on ruined dough due to this problem.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Has this product been fixed yet?
4/11/2017
The coating chips on this, but the uncoated one leaves a residue in dough. Please let me know how I can find a dough hook for the KSM155 mixer that won't ruin my baking!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Terrible
2/7/2017
Chipped coating falling into my dough. I am over it and have thrown it out. I have just spent an hour shopping online for a STAINLESS STEEL version of this dough hook for my Artisan KSM150 mixer and absolutely cannot believe it does not exist. Or does it, and I just cannot find it? I do not want an aluminum version due to the terrible reviews. Stainless steel. Willing to pay more for it. Customer service: I am disappointed to read previous reviews and see the same customer service cookie-cutter response. Please get rid of the impersonal copy and paste. It shows a lack of concern and indicates poor department training.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Mine Too
1/1/2017
Looks my dough hook is the same as everyone else's, as the coated finish has begun flaking off. I am in agreement that a non-coated version would be the way to go.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Chipped again
1/1/2017
Another chipped dough hook ruins a batch. I was getting the dough off with a silicon spatula and heard it hit the bowl and then saw it. This was the second time this has happened. There should be a recall.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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same old story
12/20/2016
So I came to this site to find replacement parts for my kitchen aid. The hook s chipped off at the bottom like everyone else is. Shame, maybe you should stop coating this.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Chipped dough hook is terrible
sigdog
12/15/2016
Enamal chips in my dough. Is there a stainless hook available? Terrible design for a product used for food preparation.
Originally posted on Kitchenaid.com
No, I do not recommend this product
Chipped enamel!
12/9/2016
Like so many others on here, my dough hook has a lot of chips in it! I can't believe the product is poorly made and so many of us are unfortunately eating this enamel. When will kitchen aid improve upon this???
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Enamel coating ruins too many loaves
11/30/2016
I really love my mixer, but I've had to purchase replacement C-dough hooks three times--twice in the past year--because the enamel chips and peels off so easily when in use. I wish Kitchen Aid would offer an uncoated hook for the KSM series.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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paint is falling off my dough hook
11/29/2016
As many others i have also experienced the paint chipping off. I bake bread about 2-3 times a month and have used it for about 1-2 years. My main problem is getting paint chips in my bread. there is about 2-3 square cm of paint missing on the hook. I assume it is in my stomach now. I expected higher quality of a machine in this price range.
Originally posted on Kitchenaid.com
No, I do not recommend this product
broken! bread hook
10/28/2016
I love to use the bread hook, especially to make soft pretzels and pizza dough. My machine has not been used often since I got it about 20 years ago because it is too heavy to lift and move around. Recently, I remodeled my kitchen and provided a slide out shelf to accommodate the mixer and use it more often. While kneading some dough last week, the hook just snapped in two pieces! The dough was soft and pliable and should not have caused well-constructed metal to break. Chips of the coating came off and fell onto the dough. I had to start from scratch and use my Cuisinart instead.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Nylon chipping
9/3/2016
I love my Artisan Stand Mixer, but after a year, the nylon coating is chipping off of the dough hook. I'm even finding flecks of the coating in my breads. Please make a metal hook for this model!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Quality of dough hook not good
7/9/2016
I liked the mixer. But the quality of attachments is not satisfactory. The coating of the dough hook is peeling off. Its getting into the dough. The pieces are tiny, so are difficult to find. I not happy with the dough hook.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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coating chipped.
6/10/2016
I read other people's reviews and noted that they also had same issued that I had. The nylon coating was chipped from the cone side of the bottom and the egg shell like coating pieces were in my breads. Then, later I found that those pieces were from the hook. Therefore, I threw the hook away two times. Then, I bought a burnished beater and it has another problem. Now, I need to find another beater and the hook which won't have any problem that I had before. Otherwise, I need to buy multiple hooks/beaters to exchange every time to find grey gunk or chips?
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Chipping Nylon Coating
1/16/2016
The dough hook works great. I use it for making bread most weekends, and have for almost five years, when we received our KitchenAid KSM150PS (Pistachio Green!). A few weeks back I noticed what looked like egg shells in my dough. Turns out it was nylon coating from the hook. It is now chipping and coming off at an accelerate rate. I can't use the dough hook any more. I would prefer an all metal version, that I don't have to worry about stuff chipping off into my food.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Does a great job.
cnech68
5/6/2014
My kitchen aide was given to me for Christmas. I've wanted one for years but couldn't afford one. I'm at the age where the kitchen aide does most of the hard work for me.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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What I like the best is how easy and quickly it is to set it
Zobee
4/28/2014
I got my Kitchen aid as a Christmas gift and I love it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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easy cleanup
stahlby
4/28/2014
Got this mixer over 6 months ago and use it atleast 4 times a week.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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